Explore the mail tunnel between New Street and Mailbox
Up until the 1990s the Mailbox was the Royal Mail sorting office and sacks of mail were transported to and from the station by an underground tunnel. When the sorting office moved to new facilities, the tunnel became redundant. During Birmingham Heritage Week, Mailbox and Network Rail are offering this unique opportunity to walk the length of the tunnel. PPE will be provided, but please wear sturdy shoes (and take a camera).
The tour starts at New Street station. Please arrive in time and meet outside Network Rail reception on the main station concourse (next to Starbucks). After signing in you will be provided with required PPE and taken through the ticket barriers to start the tour through the ‘staff only’ doors on platform 12. The tour, from signing in to signing out, will last about 45 minutes.
You will be asked to leave large bags and rucksacks in storage at New Street. Storage will be secure and provided.
How to get a Ticket
There are a very limited number of tickets for this tour and places will be allocated via ballot. If you would like to enter the ballot, please send an email. Ballot closes on Saturday 4th September at 11.59pm. Max of 2 tickets per email address. Please provide name of the person(s) attending in your email. Selecting a time slot is possible but will reduce your chance to secure a ticket. Email addresses entering the ballot will be drawn at random and, if you have been selected, you will receive notification by email on Sunday 5th September at 12noon. If you have not been lucky, you will not receive an email and we apologise in advance for the disappointment.
Date & Time
Fri 10 Sept | 12pm, 1pm & 2pm
Tours start and end at New Street Station. Meet outside Network Rail reception on the main station concourse (next to Starbucks)
Tickets by Ballot only
There is a stair-free route to the tunnel, but the ground may be bumpy and slippery at times and we have to go down quite a steep ramp.